Marketo and eKomi survey integration

Data integration, management and connectivity for Marketo made easy

Try free of charge Easy setup No credit card required

With today’s marketers focusing on “customer first”and technology teams focusing on a single customer view why do we keep building siloed data stores? Customer feedback is a critical part of the marketing mix and aromerge’s eKomi survey integration for Marketo offers the ability to house everything inside the engagement platform.

eKomi offers innovative, easy-to-implement SaaS solutions to gather both customer and product reviews. Once collected, they are reviewed by eKomi’s Feedback Management team then published online and syndicated to all major search engines.

eKomi Surveys

Automated delivery of customer surveys

Most survey tools rely on the marketing team to send an anonymous link, or upload a file of names to send feedback request emails to. They tend to come from the review platform and don’t get as much attention as a personalised email from your email marketing system.

How it works in 3 steps

  1. Using an easy to set up  integration between Marketo and eKomi we enable survey requests to be triggered from within Marketo. Depending on the size and complexity of your business we’ll be able to root the feedback request to the right eKomi store.
  2. Once the survey link is created in eKomi we’ll bring that back into Marketo to be used as part of your trigger campaigns.
  3. Most importantly, we’ve developed a feedback loop to collect survey results from eKomi and add them into Marketo, which can then be synchronised to your CRM giving on demand visibility to survey results across both sales and marketing.

Data integration, management and connectivity for Marketo made easy

Try today with 250 free credits

Try free of charge Easy setup No credit card required

Benefits of integrating eKomi to Marketo with aromerge

  • Trigger eKomi feedback requests from within Marketo
  • Improve results of your feedback campaigns through personalised emails
  • Collect and store eKomi feedback in Marketo for reporting
  • Give sales visibility of eKomi feedback results in CRM to optimise their account management
  • Build better customer experience by implementing internal follow ups to poor ratings
  • aromerge is low cost and easy to set up and use